Refund and Returns Policy

Refund and Returns Policy

We appreciate your business and strive to provide you with top-quality products and services. We understand that there may be occasions where you need to return or refund an item, and we are here to help.

Refund Policy:

We will refund your purchase only if the item has not been shipped, or if you have received an incorrect item. You must provide proof of your claim, such as a tracking number or a photo of the incorrect item.

Please note that not all products are eligible for reshipment or partial refunds, and we will address these instances on a case-by-case basis.

If you have ordered a scheduled product that has been confiscated by customs, we are not responsible, and we cannot issue any refunds or complaints.

Furthermore, if you order from a high-risk country, and the item is lost or seized, we will not be liable, and no refunds or complaints will be entertained.

Please double-check that you enter the correct address during the ordering process. If you provide the wrong address, we cannot reship the product or process any complaints.

Returns Policy:

We do not accept returns for any products, regardless of the situation.

Complaints Policy:

If you wish to make a complaint, please wait at least 30 days after the shipping date before contacting us. This allows for any possible shipping delays or issues to be resolved.

If you have any questions or concerns about our Refund and Returns Policy, please do not hesitate to contact us. We will do our best to assist you in any way we can.